Explainer Video Services: What's Included and What to Expect
Explainer Video Services Guide
Explainer Videos Video Services B2B Marketing
VEC Team VEC Team - February 21, 2026 - 19 min read

Explainer Video Services: What's Included and What to Expect

When you start shopping for explainer video services, you'll quickly discover that "explainer video" means very different things to different companies. One studio's basic package might include strategic consulting, scriptwriting, custom animation, and multi-format delivery. Another studio's premium package might only cover animation with you providing everything else.

This inconsistency makes comparison shopping genuinely difficult. How do you know if a $5,000 quote is a great deal or a terrible one if you can't tell what's included? How do you evaluate whether a service package actually covers what you need?

This guide breaks down exactly what professional explainer video services include, how service packages are typically structured, what you should expect at each price point, and how to identify gaps that could create problems during production. Think of it as your decoder ring for the explainer video industry.

The Core Components of Explainer Video Services

Regardless of how a company structures their packages, professional explainer video services consist of the same fundamental components. Understanding each one helps you evaluate proposals and identify when something important is missing.

1. Strategy & Creative Direction

Strategy is the invisible ingredient that separates videos that convert from videos that don't. It encompasses everything that happens before a single frame is designed:

  • Discovery sessions: Deep conversations about your product, market, audience, and goals
  • Audience analysis: Defining who the video is for and what will resonate with them
  • Messaging framework: Determining the core message, supporting points, and emotional hooks
  • Funnel positioning: Deciding where the video sits in the buyer journey and what action it drives
  • Competitive review: Analyzing how competitors use video and identifying opportunities to differentiate
  • Creative brief: A formal document that captures all strategic decisions and guides the creative team

Not all explainer video services include strategy. Budget studios typically skip this entirely and expect you to provide a brief. Mid-tier companies may include a light discovery call. Premium services build strategy into the foundation of every project.

If strategy isn't included in the package, you'll either need to develop it yourself or hire a separate consultant. Skipping strategy entirely is the most common reason explainer videos underperform-the message is off, the audience isn't clearly defined, or the video tries to do too many things.

2. Scriptwriting

The script is where your strategy becomes a concrete narrative. Professional scriptwriting for explainer videos is a specialized skill-it's not copywriting, it's not blogging, and it's not screenwriting. It's a hybrid discipline that requires understanding of visual storytelling, audio pacing, and marketing psychology.

A professional scriptwriting service typically includes:

  • First draft: Based on the creative brief and discovery insights
  • Revision rounds: Usually 2-3 rounds of feedback and refinement
  • Read-through: Testing the script aloud to verify pacing and naturalness
  • Final approval: Client sign-off before any visual work begins

For a 90-second explainer, the script will be approximately 200-225 words. This seems short, but every word matters. Professional video scriptwriters often spend more time cutting words than writing them-ruthless editing is what makes the difference between a script that flows and one that feels rushed.

3. Storyboarding & Visual Design

Storyboarding translates the script into a visual plan. It shows what will appear on screen during each section of the narration, including compositions, character positions, transitions, and key visual moments.

Most professional services include two levels of visual planning:

  • Rough storyboard: Sketches or wireframes showing scene composition and flow
  • Style frames: Fully rendered frames showing the final visual direction-colors, illustration style, typography, and level of detail

Style frames are particularly important because they're your preview of the final product. If you're happy with the style frames, you'll be happy with the final video. If you're not, this is the time to course-correct-before animation begins.

4. Illustration & Asset Creation

Custom illustration is what separates professional explainer videos from template-based ones. This phase involves creating all the visual elements that will appear in the video:

  • Character designs
  • Background environments
  • Icons and UI elements
  • Props and objects
  • Typography and text overlays

The complexity and detail of illustration work varies dramatically across service levels. Budget services use pre-made asset libraries with limited customization. Premium services create everything from scratch, tailored to your brand.

5. Voiceover

Professional voiceover recording is a standard component of most explainer video services. What's included varies:

  • Budget services: Marketplace voiceover (Voices.com, Fiverr) with limited direction
  • Mid-tier services: Professional talent from a curated pool, with some direction
  • Premium services: Professional studio recording with a director, multiple takes, and casting options

Voice quality has a massive impact on perceived video quality. A great voiceover can make decent animation feel premium. A poor voiceover makes even beautiful animation feel amateurish.

6. Animation & Motion Design

This is the main event-the service that most people think of when they hear "explainer video." Animation involves bringing the illustrated storyboard to life through movement, timing, and transitions.

Animation quality is determined by:

  • Smoothness: Frame rate and easing curves that make motion feel natural
  • Timing: Synchronization between visual events and narration
  • Character animation: Lip sync, gestures, expressions (if applicable)
  • Transitions: How scenes flow into each other
  • Detail: Background animations, particle effects, subtle movements that add life

7. Sound Design & Music

Sound design is often underappreciated but dramatically affects how a video feels. Professional sound design includes:

  • Background music: Licensed or custom-composed tracks that set the emotional tone
  • Sound effects: Clicks, whooshes, transitions, ambient sounds that reinforce visual moments
  • Audio mixing: Balancing voiceover, music, and effects so everything is clear and well-proportioned

8. Revisions & Quality Assurance

Revisions are a crucial part of any service engagement. The number of revision rounds included varies by package, but professional services typically include 2-3 rounds at the animation stage, plus revisions at the script and storyboard stages.

9. Delivery & Format Optimization

Final delivery should include the completed video in multiple formats optimized for different platforms. A comprehensive delivery includes:

  • Horizontal (16:9) for website and YouTube
  • Vertical (9:16) for Instagram Reels, TikTok, YouTube Shorts
  • Square (1:1) for LinkedIn and Facebook feed
  • Multiple resolutions (1080p, 4K)
  • Compressed versions for email embedding
  • Source files (After Effects, Illustrator) for future editing

Explainer Video Services: What's Included by Service Level

Service Component Budget Professional Premium
Strategy & Discovery - Not included ? Light session ? Full strategy
Scriptwriting - Client provides ? 2-3 drafts ? 3-5 drafts
Storyboard ? Basic wireframe ? Detailed storyboard ? Storyboard + style frames
Illustration ? Template library ? Custom branded ? Full custom + characters
Voiceover ? Marketplace VO ? Professional talent ? Directed studio session
Animation ? Basic / templated ? Custom animation ? Premium animation
Sound Design - Stock music only ? Licensed + SFX ? Custom score + SFX
Revisions 1 round 2-3 rounds 3-5 rounds or unlimited
Delivery Formats 1 format (16:9) 2-3 formats All formats + source files
Project Manager - No ? Dedicated PM ? Senior PM
Typical Price (90s) $1,000 - $3,000 $5,000 - $15,000 $15,000 - $30,000+

Explainer Video Services: Package Tiers Explained

Most explainer video companies structure their explainer video services into tiered packages. Understanding what each tier typically includes helps you choose the right level for your needs and budget.

Typical Explainer Video Service Packages

Starter
$3K - $5K
  • ? 60-second video
  • ? Basic discovery call
  • ? Script (2 drafts)
  • ? Simple storyboard
  • ? 2D motion graphics
  • ? Professional VO
  • ? Licensed music
  • ? 2 revision rounds
  • ? 16:9 delivery
  • - No strategy doc
  • - No source files
  • - No multi-format
Premium
$18K - $30K+
  • ? Up to 2 minutes
  • ? Full strategy + brief
  • ? Script (unlimited drafts)
  • ? Detailed storyboard
  • ? Style frames + mood board
  • ? Premium custom art
  • ? Advanced animation
  • ? Studio VO session
  • ? Custom music score
  • ? Unlimited revisions
  • ? All format deliveries
  • ? Source files included

Which Tier Is Right for You?

Choose Starter if: You need a professional video quickly, have a clear message already defined, and the video will primarily live on your website or in presentations. Budget-conscious startups and companies producing supplementary content (not their hero video) are well-served by this tier.

Choose Professional if: This is your primary explainer video-the one that introduces your product to the world. You need strategic input on messaging, custom visuals that match your brand, and multi-format delivery for social distribution. This is the sweet spot for most SaaS companies.

Choose Premium if: You're a well-funded company where this video will be the centerpiece of a major campaign or launch. You need the highest production values, extensive strategic collaboration, and maximum flexibility in the creative process.

What to Expect During the Explainer Video Services Engagement

Beyond what's delivered, how should the experience feel? Here's what a professional engagement looks like from the client's perspective:

Week 1: Onboarding & Discovery

After signing, you'll receive a welcome email with next steps, access to a project management tool (many studios use Monday.com, Asana, or Notion), and a calendar invite for the kickoff call. The kickoff is typically 60-90 minutes and covers your business context, audience, competitive landscape, and project objectives.

You'll be asked to provide brand assets (logos, color codes, fonts), existing marketing materials, competitor examples you like or dislike, and any reference videos that represent the tone or style you're aiming for.

Weeks 1-2: Script Development

The creative team will develop a first draft script based on the discovery insights. You'll review it, provide feedback, and they'll refine. This cycle typically repeats 2-3 times until the script feels right.

During this phase, be specific in your feedback. "I don't like it" isn't actionable. "The opening doesn't address our audience's primary pain point" is. "The CTA should be stronger and more specific" is. The more precise your feedback, the faster the script gets to the right place.

Weeks 2-3: Visual Design

Once the script is approved, you'll receive a storyboard showing the visual plan for each scene. At the professional tier and above, you'll also receive 2-3 style frames showing the final visual direction.

This is your opportunity to flag any issues with the visual approach-brand alignment, representation, complexity, tone. Changes at this stage are easy and free. Changes after animation starts are neither.

Weeks 3-5: Production

Voiceover recording and animation happen during this phase. You may be asked to approve voiceover auditions or select from multiple takes. The animation team will produce the full video based on the approved storyboard and style frames.

Many studios provide a mid-production check-in-a rough animation or work-in-progress review. This isn't a revision opportunity so much as a confidence check: "Are we on the right track?"

Weeks 5-6: Review & Delivery

You'll receive the first complete draft of the animated video. Review it with your stakeholders and consolidate feedback into a single document. The studio will implement revisions and deliver the updated version. This cycle repeats for 2-3 rounds until you're happy with the final product.

Final delivery includes all format versions and, depending on your package, source files for future editing.

Explainer Video Services: What's NOT Usually Included

Understanding what's excluded is just as important as understanding what's included. Common exclusions that catch clients off guard:

  • Live-action filming: If your video includes real footage (talking head, office B-roll), this is typically a separate service with its own pricing
  • Distribution and hosting: Studios produce the video but don't manage your YouTube channel, Wistia account, or social media posting
  • Translations and localization: Multi-language versions require additional voiceover recording, text replacement, and potentially cultural adaptation
  • Analytics and reporting: Performance tracking is your responsibility (or your marketing platform's)
  • Landing page design: Where the video lives on your website is a separate project
  • Ongoing updates: If your product changes and the video needs updating, that's a new engagement
  • Paid media management: Running video ads is a separate discipline from video production

How to Compare Explainer Video Services Proposals

When you have proposals from multiple providers, use this framework to compare them apples-to-apples:

Normalize the Scope

Create a comparison matrix listing every component. For each proposal, mark whether each component is included, excluded, or available as an add-on. This makes it easy to see where proposals differ in scope, even when they look similar at the headline level.

Evaluate Total Cost of Ownership

The lowest quote isn't always the cheapest option. If Provider A quotes $5,000 but doesn't include scripting, strategy, or multi-format delivery, you'll need to source those separately. Provider B at $10,000 with everything included may actually be the better deal-and certainly the simpler engagement.

Check for Hidden Costs

Read the fine print. Common hidden costs include:

  • Additional revision rounds beyond what's included
  • Rush fees for tight timelines
  • Source file access fees
  • Music licensing fees (some studios use royalty-free, others require separate licensing)
  • Format conversion fees for additional delivery formats

Weight Quality Over Price

At the end of the day, the most important question is: will this video drive the business outcome you need? A $15,000 video that increases demo requests by 40% is infinitely more valuable than a $3,000 video that doesn't move the needle. Evaluate based on portfolio quality, strategic depth, and track record-not just price.

Specialized Explainer Video Services for Different Use Cases

Beyond standard explainer videos, many companies offer specialized explainer video services for specific situations:

Product Launch Videos

Designed for new product announcements, these videos typically have higher production values, more emotional storytelling, and are optimized for social sharing and press coverage. They're often longer (2-3 minutes) and include more comprehensive product coverage.

Feature Explainer Videos

Shorter (30-60 seconds) videos focused on individual features or capabilities. These are ideal for product marketing, sales enablement, and customer education. Companies often produce these in series, maintaining a consistent visual style across multiple videos.

Onboarding Videos

Designed to help new users get started with your product. These are more instructional than promotional-showing step-by-step workflows, key features, and tips for getting value quickly. Good explainer video production partners can create these alongside your primary marketing explainer.

Sales Enablement Videos

Videos designed for use by your sales team during the sales process. These may be personalized for different buyer personas, address specific objections, or provide deeper product demonstrations. They're typically not public-facing.

Investor / Pitch Videos

Videos that communicate your company's vision, market opportunity, and traction-not just your product. These serve a different audience (investors) with different concerns (market size, team, growth trajectory) and require a different messaging approach.

How VEC's Explainer Video Services Work

At Video Editing Company, our explainer video services are built specifically for SaaS and B2B technology companies. Here's what makes our approach different:

  • Strategy-first: Every project starts with a deep discovery process. We don't animate until we understand your product, audience, and goals inside and out.
  • SaaS-native team: Our strategists and writers have worked in-house at software companies. They speak your language and understand your buyers.
  • Fixed-price clarity: No surprises. Our packages include everything you need with transparent pricing and clear milestone delivery.
  • Multi-format by default: Every video is delivered in horizontal, vertical, and square formats. Because your audience lives on multiple platforms.
  • Source file ownership: You own everything we create, including source files for future updates.

Want to see how our services compare to what you're evaluating? Book a call View Pricing and we'll walk you through our process, pricing, and recent work.

Download the B2B Video Brief Template

Save hours on project scoping with our proven brief template. Covers objectives, audience, messaging, distribution, and timeline planning.

Get the Brief Template ? See Pricing

Frequently Asked Questions

What's the minimum I should expect from explainer video services?

At a minimum, professional explainer video services should include: scriptwriting (or script review/editing), storyboard, animation, voiceover, sound design, at least 2 revision rounds, and final delivery in at least one optimized format. If a provider doesn't include scripting or sound design, you're working with an animation-only vendor-not a full-service provider.

How do I know if I need full-service or animation-only?

If you have an experienced in-house creative team that can handle strategy, scriptwriting, and creative direction, animation-only services can save you money. If you don't have those capabilities internally-or if you want an outside perspective on your messaging-full-service is the safer choice. Most SaaS companies benefit from full-service engagements.

Can I add services to a basic package later?

Sometimes, but it's usually more expensive than bundling upfront. Strategy work is most effective when it happens before production begins-adding it mid-project means potentially reworking completed elements. If you think you might need a service, include it from the start.

What should I provide to the explainer video service provider?

At minimum: brand guidelines (logo, colors, fonts), a description of your product and target audience, reference videos you like, your objectives for the video, and your timeline. The more context you provide upfront, the faster and smoother the process will be. A creative brief template can help organize this information.

Are explainer video services worth the investment for early-stage startups?

Yes, but right-size your investment. An early-stage startup doesn't need a $25,000 premium production. A $5,000-8,000 professional video that clearly communicates your value proposition can significantly improve your homepage conversion rate, pitch deck effectiveness, and investor presentations. Focus on message clarity over production polish.

How often should I update my explainer video?

Plan to refresh your primary explainer every 12-18 months, or whenever a major product change affects the core narrative. Minor updates (new logos, updated stats) can be made using source files. If the fundamental value proposition or target audience changes, it's time for a new video.

What's the difference between explainer video services and video marketing services?

Explainer video services focus on producing the video itself-strategy, script, animation, and delivery. Video marketing services encompass a broader scope: distribution, advertising, analytics, optimization, and ongoing content strategy. Some companies offer both; many specialize in one or the other. Clarify what you need before you start shopping.

Making the Right Choice

The explainer video services landscape offers something for every budget and need level. The key is matching the service level to your actual requirements-not overpaying for capabilities you don't need, but also not underpaying and ending up with a video that misses the mark.

Use this guide to understand what's available, evaluate proposals critically, and ask the right questions. And remember: the best investment you can make is in the strategy and script. Everything else is built on that foundation.

Ready to explore what's right for your project? Let's talk.