1. Who We Are
VideoEditingCompany (“VEC,” “we,” “us,” “our”) is a specialized division of Increditors, operating under two legal entities:
- Increditors LLC — registered in the United States
- Increditors Marketing – FZCO — registered in Dubai, United Arab Emirates
This Privacy Policy applies to all personal data collected through videoeditingcompany.com (the “Website”), our video production services, and any related communications. By using our Website or engaging our services, you consent to the practices described in this Privacy Policy.
2. Information We Collect
2.1 Information You Provide
- Contact Information: Name, email address, company name, phone number, job title — collected when you fill out contact forms, book discovery calls, or engage our services.
- Account & Billing Data: Billing name, billing address, company registration details, and payment method information. Payment processing is handled by third-party processors — we do not store credit card numbers or full payment credentials on our servers.
- Communication Data: Emails, call recordings, video meeting recordings, chat messages, project briefs, and all project-related communications exchanged between you and our team.
- Client Content: Raw footage, video files, brand assets, logos, images, scripts, and any other materials you provide to us for the purpose of delivering our services.
2.2 Information Collected Automatically
- Usage Data: IP address, browser type and version, operating system, pages visited, time spent on pages, referring URLs, and device information.
- Cookies & Tracking: Data collected via cookies, pixels, and similar technologies (see Section 8).
3. How We Use Your Information
We use the information we collect to:
- Provide, operate, and improve our video editing and production services
- Communicate with you about projects, proposals, invoices, and account matters
- Send marketing communications, newsletters, and promotional materials (only with your explicit consent)
- Analyze website usage patterns to improve user experience and site performance
- Create case studies, testimonials, and portfolio content (see Section 7)
- Share data between our affiliated entities for operational purposes (see Section 6)
- Comply with legal obligations, enforce our terms, and protect our rights
- Prevent fraud, abuse, and unauthorized access to our systems
4. Legal Basis for Processing
We process your personal data based on the following legal grounds:
- Consent: For marketing communications, non-essential cookies, and portfolio/showcase usage. You may withdraw consent at any time.
- Contract Performance: To deliver the video editing and production services you have engaged us for, including processing payments and managing project communications.
- Legitimate Interest: For website improvement, business analytics, internal communications, fraud prevention, and cross-entity operational efficiency — where our interests do not override your fundamental rights.
- Legal Obligation: To comply with applicable laws, regulations, and legal processes in the United States and the United Arab Emirates.
5. Sharing Your Information
We may share your information with:
- Affiliated Entities: Data is shared between Increditors LLC (US), Increditors Marketing – FZCO (UAE), and the VideoEditingCompany division for the purposes of service delivery, billing, project management, quality assurance, and operational coordination. All affiliated entities are bound by this Privacy Policy.
- Service Providers & Subprocessors: Third-party companies that assist us in operating our business (see Section 9 for a full list).
- Legal Requirements: When required by law, court order, subpoena, or government request in either the United States or the United Arab Emirates, or to protect our legal rights.
- Business Transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. You will be notified of any such change.
We never sell your personal data to third parties.
6. Cross-Entity Data Sharing
VideoEditingCompany operates as a division of Increditors. Your personal data and project data may be processed by and shared between:
- Increditors LLC (United States)
- Increditors Marketing – FZCO (Dubai, UAE)
- VideoEditingCompany (operating division)
This sharing is necessary for:
- Coordinating service delivery across our global team
- Centralized billing, invoicing, and financial operations
- Quality assurance and creative oversight
- Operational reporting and business analytics
- Legal and regulatory compliance across jurisdictions
All entities operate under the same data protection standards outlined in this Privacy Policy. No data is shared with unrelated third parties for their own marketing or commercial purposes.
7. Portfolio, Case Studies & Showcase Rights
By engaging our services, you grant VideoEditingCompany and its affiliated entities (Increditors LLC and Increditors Marketing – FZCO) a non-exclusive, worldwide, royalty-free, perpetual license to:
- Display completed work (videos, thumbnails, graphics, and other deliverables) in our portfolio, website, case studies, and marketing materials
- Reference your company name, logo, and industry in case studies, client lists, and promotional content
- Share performance metrics and results (e.g., view counts, engagement rates, subscriber growth) in anonymized or attributed form
- Use work samples in sales presentations, pitch decks, and discovery calls with prospective clients
- Publish work samples on social media platforms (LinkedIn, YouTube, Instagram, X/Twitter) for promotional purposes
This license applies to both VideoEditingCompany and Increditors branded channels and materials.
Opt-out: If you do not wish for your work or company name to be featured in our portfolio or marketing materials, you may opt out by notifying us in writing at [email protected] at any time. We will remove your materials within 30 days of receiving your request. Opting out does not affect the delivery of services.
Confidential projects: If your project is subject to a non-disclosure agreement (NDA) or you request confidentiality, we will not feature any materials publicly without your explicit written consent.
8. Cookies & Tracking Technologies
Our Website uses cookies and similar tracking technologies:
- Essential Cookies: Required for the Website to function properly (session management, security, load balancing). These cannot be disabled.
- Analytics Cookies: Used via Google Analytics to understand how visitors interact with our Website. We use IP anonymization and do not link analytics data to individual identities.
- Marketing Cookies: Used to track the effectiveness of our advertising campaigns and retarget visitors across platforms. These are only activated with your consent.
You can control and disable cookies through your browser settings or through our cookie consent banner. Disabling certain cookies may affect Website functionality.
9. Service Providers & Subprocessors
We use the following categories of third-party service providers to deliver our services:
- Cloud Storage & File Transfer: Dropbox, Google Drive — for secure storage and transfer of project files and raw footage
- Project Management & Review: Frame.io, Trello — for project tracking, video review, and approval workflows
- Communication: Slack, WhatsApp, Google Workspace, Zoom, Calendly — for client communication, scheduling, and video meetings
- Payment Processing: Fanbasis, Stripe, PayPal, Wise — for invoice payments and billing
- Website & Analytics: Cloudflare, Google Analytics, WordPress — for website hosting, security, and analytics
- Email Marketing: For newsletters and promotional communications (only with your consent)
Each service provider is contractually obligated to protect your data and use it only for the purposes of providing their services to us.
10. Call & Meeting Recordings
We record discovery calls, client meetings, and project-related video calls for quality assurance, training, and reference purposes. By participating in a call or meeting with us, you consent to the recording. We will notify you at the start of each recorded session.
Recordings are stored securely, accessible only to authorized team members, and retained for the duration of the client relationship plus 1 year. Recordings are never shared publicly without your written consent.
11. Client Content & Project Files
Raw footage, project files, and deliverables provided by or created for you are handled as follows:
- During engagement: Files are stored securely on cloud platforms (Dropbox, Google Drive) with access restricted to your assigned team members.
- After project completion: Final deliverables are provided to you. Raw project files are retained for 90 days after final delivery, after which they may be deleted unless otherwise agreed in writing.
- Portfolio copies: We retain copies of final deliverables for portfolio and marketing purposes as described in Section 7, unless you opt out.
You retain full ownership of all raw footage you provide. We retain ownership of original motion graphics templates, custom assets, and creative elements developed during production, with a perpetual license granted to you for use of the final deliverables.
12. Data Retention
- Active Clients: Data is retained for the duration of our business relationship plus 3 years after the relationship ends.
- Prospects & Leads: Data is retained for 2 years from the date of your last interaction with us.
- Marketing Contacts: Until you unsubscribe or request deletion.
- Financial Records: Retained for 7 years as required by US and UAE tax and accounting regulations.
- Call Recordings: Duration of client relationship plus 1 year.
- Project Files: 90 days after final delivery (excluding portfolio copies).
You may request deletion of your data at any time by contacting us at [email protected]. We will process your request within 30 days, subject to any legal obligations requiring us to retain certain information.
13. Your Rights
13.1 General Rights (All Jurisdictions)
Regardless of where you are located, you have the right to:
- Access: Request a copy of the personal data we hold about you.
- Rectification: Request correction of inaccurate or incomplete data.
- Deletion: Request that we delete your personal data.
- Portability: Request your data in a structured, machine-readable format.
- Objection: Object to the processing of your data for certain purposes.
- Restriction: Request that we restrict the processing of your data.
- Withdraw Consent: Withdraw any previously given consent at any time.
13.2 California Residents (CCPA/CPRA)
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA):
- Right to Know: You may request that we disclose what personal information we have collected, used, disclosed, and sold about you in the past 12 months.
- Right to Delete: You may request deletion of your personal information, subject to certain exceptions.
- Right to Opt-Out of Sale: We do not sell personal information. If this changes, we will provide an opt-out mechanism.
- Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA rights.
To submit a CCPA request, email [email protected] with the subject line “CCPA Request.”
13.3 UAE Residents (PDPL)
If you are a resident of the United Arab Emirates, your personal data is processed in accordance with the UAE Personal Data Protection Law (Federal Decree-Law No. 45 of 2021). You have the right to:
- Access and obtain a copy of your personal data
- Request correction or deletion of your data
- Object to processing of your data
- Withdraw consent for data processing
- File a complaint with the UAE Data Office
13.4 EU/EEA Residents (GDPR)
If you are a resident of the European Union or European Economic Area, your data is processed in compliance with the General Data Protection Regulation (GDPR). In addition to the general rights above, you have the right to lodge a complaint with your local Data Protection Authority.
To exercise any of these rights, contact us at [email protected]. We will respond within 30 days.
14. International Data Transfers
Your data may be processed in the following jurisdictions:
- United States — Increditors LLC operations
- United Arab Emirates — Increditors Marketing – FZCO operations and HQ
- Other countries — where our team members and subprocessors operate
When we transfer data across borders, we ensure appropriate safeguards are in place, including:
- Standard Contractual Clauses (SCCs) for transfers from the EU/EEA
- Data processing agreements with all subprocessors
- Encryption in transit and at rest for all client data
- Access controls limiting data access to authorized personnel only
15. Security
We implement industry-standard security measures to protect your personal data, including:
- SSL/TLS encryption for all data in transit
- Encryption at rest for stored client files and personal data
- Role-based access controls — only your assigned team members can access your project files
- Two-factor authentication on all internal systems
- Regular security reviews and access audits
- Secure cloud storage with enterprise-grade providers
No method of transmission over the Internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security. In the event of a data breach affecting your personal information, we will notify you within 72 hours in accordance with applicable laws.
16. Children
Our services are directed at businesses and are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected data from a minor, please contact us immediately and we will delete that information.
17. Changes to This Policy
We may update this Privacy Policy from time to time. Material changes will be communicated via email to active clients or via a prominent notice on our Website. The “Last updated” date at the top of this page reflects the most recent revision. Your continued use of our Website or services after changes are posted constitutes your acceptance of the revised policy.
18. Governing Law
This Privacy Policy is governed by and construed in accordance with:
- The laws of the United States (for services provided through Increditors LLC)
- The laws of the United Arab Emirates and the applicable free zone regulations of Dubai (for services provided through Increditors Marketing – FZCO)
Any disputes arising from this Privacy Policy shall be resolved in the courts of the applicable jurisdiction based on which entity you have contracted with.
19. Contact Us
If you have any questions about this Privacy Policy, our data practices, or wish to exercise your rights, please contact us:
Email: [email protected]
Website: videoeditingcompany.com
United States:
Increditors LLC
United States
United Arab Emirates:
Increditors Marketing – FZCO
Dubai, United Arab Emirates
